Client Services Manager

Icon pinEast, Isle of Man

Icon coinsDependent on experience

  • Legal
  • Sales
  • Permanent
  • Full Time
Apply before: 27 October 2021

Job Overview

Ability Plus have a brilliant opportunity within the Islands vibrant Legal sector. Our client requires Client Services Manager. This position reports to the Chief Operations Officer and requires close communication and collaboration with high profile individuals within the firm. This is a strategic role that will be responsible for dealing with, managing, and reporting all new client enquiries from initial contact until handover to the Fee-Earner. As well as improving and monitoring customer service levels and assisting with the allocation of conveyancing leads. Our client has an excellent reputation, and the successful candidate will play a key role in continuing this. To be successful in this role you will have experience of customer services in the professional services industry, knowledge and/or experience in a sales environment and be able to work well under pressure prioritising issues. You will be self-motivated and have the ability to take reasonability of extremely high-profile clients.

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Posted: October 12, 2021